Turkish Airlines (Turkish Airlines). Online check-in for a Turkish Airlines flight Check-in for a Turkish Airlines flight

Turkish Airlines is one of the largest European companies with its head office in Istanbul. The company's headquarters is located at Ataturk Airport in Turkey's largest city.

In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth indicators, the company is one of the world's leading air carriers. In 2013, a decision was made to purchase the largest airliner in the history of Turkish civil aviation. Turkish Airlines is constantly rejuvenating its fleet while improving the quality of service. The total fleet, estimated at the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet life will be 6 years.

Also, the production of aircraft seats specifically for Turkish Airlines aircraft has begun. This is the first manufacturer in Turkey in this area. Boeing 737-800, as well as Airbus A319-320 and 321 aircraft were the first to be fitted with the new seats.

The design of the new seats will take passenger comfort to a qualitatively different level.

Another undoubted innovation is the kitchen facilities designed specifically for the company. Kitchen equipment was developed by Turkish engineers, and the first aircraft are beginning to be equipped with these devices.

The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has increased significantly. Our service standards have earned us many renowned awards in the airline industry.

Turkish Airlines awards include:

“Best Airline in Southern Europe” (2009, 2010).
3rd place in the category “Best Airline in Europe” in 2010.
In 2017, we received the award for the best economy class food in the world.
In 2012, 2013 and 2014, the company received the title of the best in Europe, as well as the title of the best cuisine in the world on flights.
In total, it was recognized as the best company in Southern Europe seven times, and the company’s cuisine is still the best in the world.

The company provides 3 classes of passenger service: economy, business and comfort.

In economy class There is a lot of legroom, all seats recline. All seats are equipped with sockets, as well as a modern entertainment system. The company's free full meals are also considered the best in the world.

In business class Turkish Airlines provides seats with massage and a reading light. Passengers can be separated by a partition, and the seats can be transformed into a bed. All seats are equipped with an individual entertainment system. Complimentary welcome drinks are provided and the kitchen is rich in Turkish and world dishes.

In comfort class Comfortable and wide chairs with large monitors are installed. The choice of food and drinks is quite wide.

Check-in for flights

The company provides booking services both through ticket offices and online through the official website or intermediary agencies selling tickets.

Online check-in for a company flight becomes available one day before departure; check-in directly at the airport is possible no earlier than 2 hours.

Online check-in for Turkish Airlines does not require much time. This requires passenger data and seat selection. When purchasing tickets, you receive a confirmation by email, which, among other data, indicates the weather forecast at the final destination and the exchange rate between the ruble and the local currency. This email contains a link that takes the customer to the registration page.

Pulkovo Airport

When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks, which are located in the departure area on the 3rd floor. To do this, you will need a passport, ticket details, bonus card number (if required).

Departure from Vnukovo

When registering at Vnukovo, you can use check-in counters 103-110 on the second floor of the terminal, self-service kiosks and online check-in via the website and mobile applications.

However, when registering online, you should remember that the information on the current website is not entirely complete and you should use the old version of the site.

It is also possible to book your ticket by phone using the company’s single call center number 8-800-700-6161 one day before departure for the flight.

Departure from Antalya

For those passengers flying from Antalya Airport, please remember that check-in for the flight occurs only through self-service terminals and check-in counters, online registration not available.

Charter flights

Charter flights by the company are a little more expensive than the budget option, but this is completely justified. The seats are very comfortable and comfortable for the flight. The kitchen meets all expectations from a company that is a leader in this segment. It is worth noting that on the screens of the electronic entertainment center, all information is either in English or Turkish. The staff also mostly speaks English. On a company charter you can freely request alcoholic European drinks for lunch.

You can register for the company's charter flights through leading tour operators online and through the hotline numbers of these companies.

The quality of service is in no way inferior to regular flights at a cheaper ticket price.

Turkish Airlines has its own loyalty program - Miles&Smiles. The age of participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or “miles”. Partner airlines, as well as hotels and car rental stations participate in the program.

There are two types of bonuses:

Club miles - can be used to purchase tickets, as well as upgrade the level in the program.
Bonus miles are only for purchasing tickets.

Turkish Airlines is the largest national air carrier in Europe. The organization is based at Ataturk Airport in Istanbul. The company's airliners fly to 276 destinations. The official website of Turkish Airlines in Russian contains all the information about the air carrier, including the telephone number +90-850-333-08-49 in Turkey and the telephone number of the company's representative office in Russia +7-800-700-61-61.

The history of Turkish Airlines began in 1933, and currently the air carrier is recognized as a leader in Europe in terms of quality and volume of flights. The dynamically developing airline offers passengers decent service, reasonable air ticket prices, and a convenient schedule of regular flights connecting 110 countries (more than two hundred cities).

How to buy a plane ticket

To buy a plane ticket, you can use the online booking form on the Internet resource of the official representative of Turkish Airlines at https://p.turkishairlines.com/ru-ru/. To book tickets, you need to enter the following information in the form provided:

City of departure and arrival;
Round trip flight time;
Passenger category by age;
Flight class of service.

After searching for a suitable option, the client confirms the ticket reservation by providing passport details. Payment through the online cash desk is possible with Visa and MasterCard bank cards. Bank account holders can pay for the ticket through the EDD system. Turkish Airlines does not accept other payment methods.

Reservation notification is sent to your email address. After this, it is enough to print a message that the ticket has been purchased, in order to avoid paperwork at the airport ground ticket offices. Online purchases must be made no later than four hours before takeoff.

Classes of service

On board Turkish Airlines you can use three classes of flight service:

Inexpensive ticket in economy class - comfortable seats, good food on board, entertainment systems on international flights.
Passengers traveling in business class have the opportunity to fly in a comfortable cabin. On long-distance flights, a chef's service, a varied menu and a selection of drinks are available. The passenger seat is adjustable and can be folded into a bed. Additionally, an entertainment system, Internet, USB connection, table and lamp are integrated.
According to reviews, Turkish Airlines offers the best amenities when flying in a comfort class (first) cabin - increased distance between seats, better menu and selection of drinks on board, entertainment, Internet connection.

Estimated cost of air tickets

Tariffs for airline tickets depend on the flight category (international, transatlantic, transcontinental) and the selected passenger class of service. Approximate cost of round trip tickets to popular destinations, including taxes and fees:

Moscow-Dubai – $332;
Moscow-Paris – $222;
Istanbul-Antalya – $71;
Istanbul-Dusseldorf – $563;
Moscow-Los Angeles – $368;
Moscow-Amsterdam – $186;
St. Petersburg-Miami – $460;
St. Petersburg-Tokyo – $500.

Cheap one-way flights:

Kyiv-Antalya – $75;
Istanbul-Nakhchivan – $100;
Bremen-Antalya – $112.

Turkish Airlines aircraft fly from 42 airports in Turkey, landing at Vnukovo, Sheremetyevo, Domodedovo, at airports in North and South America, Europe and Asia. Türkiye has an advantageous geographical location, so the average flight time to fifty countries around the world is only three hours.

Turkish Airlines flight check-in online

Online check-in for a Turkish Airlines flight is possible via the Internet or directly at the airport. Passengers with children under two years of age and airline customers with checked baggage are required to check in at the airport. To check in for a flight online, you need to follow the link to the official website of the representative and follow the instructions:

The online registration process starts one day before the plane's departure, but no later than 2 hours before the plane takes off - register in a timely manner.
A maximum of four people can register for one ticket reservation at a time.
When registering, you must enter your passport details, flight information and reservation code, which is sent by email.
During the online check-in process, you can choose a seat in the cabin and check in your luggage.

The advantages of registering in the Online Check-In system are obvious: registration can be easily done directly from the office or home; after arriving at the airport, there is no need to go to the check-in counter, since the passenger prints out the boarding pass independently, which saves time and allows you to choose a seat on the plane.

The instructions for online registration include switching to the Online Check-In service, after which the passenger is asked to follow a simple algorithm: enter the first and last name in English. To start registration only for the mentioned passenger, you need to press E-Ticket (a thirteen-digit numeric expression in the “Ticket Number” column, which is in the passenger’s hands) or go to the booking directory (PNR is a six-digit alphabetic code on the ticket).

Russian language is not available during registration. It is necessary to check the box that the client has been warned about the need to store information about the reservation and e-ticket number for his own safety. After entering the data, the passenger clicks the “Continue” tab, which, if all actions are performed correctly, lights up green, and proceeds to selecting a seat in the cabin.

The service provides a detailed diagram of the seating arrangement. Use the mouse button to indicate the selected seat - the passenger's last name will appear above it. Next, the system will redirect the user to print the boarding pass. After pressing the Print button, it is no longer possible to change the selected seat on board. The passenger presents the printed ticket at the airport counter before boarding.

Important!

Not all airports offer online registration; this information must be checked with the administration in advance.

Regarding the booking rules, you need to know that you can refuse a ticket (cancel the reservation) no later than twelve hours before the flight departure, provided that the purchased ticket has not yet been issued.

Refunds can be obtained in the country where the ticket was issued.

There is a fine for returning a ticket.

If your flight is less than 12 hours away, you can cancel your flight through the airline's service center. This applies to non-international flights. After the plane departs, the ticket price is not refunded.

Baggage and hand luggage rules

Turkish Airlines sets certain rules for passengers regarding the carriage of baggage and hand luggage. The requirements are quite strict and must be strictly followed.

Table 1. Free baggage allowance to European and Asian countries

Table 2. Free baggage allowance to North American countries (USA and Canada)

The maximum weight of hand luggage on a Turkish Airlines flight is always the same and does not depend on the direction and class of service of the flight.

Table 3. Weight allowance for free carry-on luggage

If a passenger wishes to carry more hand luggage, it will be placed in checked baggage with an additional charge at the company's current rate of six dollars for each additional kilogram. For any piece of luggage exceeding 32 kg, an additional payment must be made. For carrying bulky items in the cabin, you must pay the full cost of the flight ticket.

Turkish Airlines has strict rules regarding the contents of passengers' luggage. In particular, it is prohibited to transport cargo that threatens flight safety, flammable substances and liquids, suitcases with alarms and other items, a detailed list of which is available on the official website (). Here you can also find out the tariffs for paid luggage transportation, since the company’s prices change periodically. All transported items are subject to inspection at the airport.

Flight rules for certain categories of passengers

According to Turkish Airlines regulations, children under three years of age must travel accompanied by an adult. Infants under two days old are not allowed on the flight, and a certificate is required for a child two to seven days old. Children three to seven years old can fly under the supervision of airline employees without additional payment for the service. To put a child 7-12 years old on board, adult accompaniment is required until takeoff, and upon arrival at the destination, the minor passenger is met by parents, guardians, and authorized representatives.

Pregnant women over 28 weeks are not accepted on board. A woman with a shorter term must provide medical permission and a certificate of no contraindications to the flight. The permit is issued 1-7 days before travel. Passengers with disabilities board without a certificate or an accompanying person. Sick passengers present a certificate stating that they are not prohibited from flying on an airplane due to health reasons. Persons requiring special care must be accompanied by a companion and stretcher requests must be made 24 hours prior to flight departure. Passengers on transit flights with a waiting time in Istanbul of more than six hours are offered a free city tour. If the waiting time between flights exceeds 10 hours, economy class passengers receive a free hotel room, and customers traveling in business class in transit can count on a hotel room and transfer with a waiting time of 7 hours or more. When traveling with animals, you need to have a special permit on hand regarding vaccinations and the pet’s health status. In the cabin, animals weighing no more than 6 kg are transported in cages. Animals in transport luggage containers are charged at a rate per kilogram.

Meals on board the airliner

To ensure that the flight provides passengers with maximum comfort, Turkish Airlines offers food and drinks during the flight. The assortment depends on the class of service. Everyone is given cutlery and menus. The passenger can choose a meal from two to three courses; the volume of drinks consumed is not limited.

Table 4. Meals on board Turkish Airlines

Special meals for small children and other categories of passengers must be booked in advance. In terms of the quality and variety of in-flight meals, Turkish Airlines occupies one of the leading positions among air carriers. Passengers who are not satisfied with the classic menu can book special meals on board the aircraft.

Reservation and purchase of special dishes includes: children's, vegetarian, Asian, strict vegetarian, diabetic meals. You can order a menu low in fat, salt, protein, purine, lactose, or order non-spicy, kosher, Muslim, Hindu, oriental food. Passengers are offered a special menu for the special occasion with cake and champagne.

Air fleet of the company

Turkish Airlines' fleet consists of reliable, modern aircraft. The aircraft fleet includes 288 aircraft. The age of the “youngest” aircraft is several months, the average one is 6 years. The oldest airliner has been flying for 20 years. All aircraft are designed for medium-haul flights.

The Turkish Airlines fleet includes two Boeing 737-700 aircraft (10 years each).
The basis of the air fleet consists of 74 Boeing 737-800 aircraft, whose age ranges from 0 to 17.6 years.
The fleet includes 16 Boeing 737-900 airliners, including a new one-year-old aircraft. The oldest aircraft in this category has been flying for less than five years.
The list of comfortable airliners is completed by 33 Boeing 777-300 aircraft - ships no older than seven years.

The company's aircraft fleet is not limited to Boeings. Passengers can enjoy flights in the cabins of four Airbus A340-300 airliners (15.9-20 years old), thirty practically new Airbus A330-300 aircraft - airliners no older than six years. You can fly on one of 20 Airbus A330-200s, the oldest of which is no more than 14 years old. In addition, the airline's fleet includes 9 Airbus A321-200 aircraft and 29 Airbus A320-200 airliners (0.0-12.1 years old), and a Cargo cargo airliner. The company's aircraft carry from 150 to 200 passengers, depending on the aircraft model and class of service.

Passengers can purchase tickets online and reserve a seat on the aircraft by first viewing seating layouts. Detailed interior diagrams of Turkish Airlines aircraft are available for viewing when checking in for a flight. The diagrams are different for different airliner models. You can preview the Airbus and Boeing diagrams by following this link.

Miles&Smiles program

In order to increase the level of passenger confidence and attract new customers, Turkish Airlines is implementing the Miles&Smiles loyalty program. For each flight, passengers receive cumulative bonuses. All program participants have advantages when checking in for a flight, an advantageous position when being placed on the waiting list, and the opportunity to choose special in-flight meals.

Passengers under the Miles&Smiles loyalty program are assigned one of four levels from “Classic” to “Elite Plus”. Miles are accumulated when flying or participating in promotions of Turkish Airlines partner companies. Obtaining status allows you to purchase tickets cheaper, enjoy free flights, and gives you advantages when servicing at ground ticket offices and choosing VIP lounges.

The Miles&Smiles program gives the right to buy business class tickets with a fifty percent discount for a companion passenger. Customers of the air carrier with an Elite Plus card have access to preferential bookings for economy class flights three days before departure, and business class flights two days before the flight. Program participants have the opportunity to carry additional baggage free of charge (10, 20, 25 kg), starting from the Classic Plus level.

Bonus points include flight miles and club miles earned on flights with partner airlines. Any passenger over two years of age can become a participant in the program. Clients with Elite Plus status receive the greatest benefits of flying cheaply; holders of Classic status have fewer privileges.

Turkish Airlines is the largest air carrier in Turkey, operating regular flights to 120 countries, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator; no other airline in the world can boast of such a route network.

The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are Esenboga International Airport (Ankara) and Gokcen International Airport (Istanbul).

History of the airline

Turkish Airlines has been in existence since 1933. At that time, the carrier's main flights were between three major Turkish cities: Istanbul, Eskisehir and Ankara.

In 1937, the company's fleet was replenished with new aircraft, and the route network was expanded to include 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.

Turkish Airlines began operating long-haul flights across the Atlantic Ocean and to the Far East only in 1987.

Since 2008, Turkish Airlines has been a full member of the Star Alliance.

During 2012-2015. the carrier was one of the ten best airlines in the world.

Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress And North Cyprus Airlines.

Flight Destinations

Turkish Airlines flies from 42 airports in Turkey, including a very large number domestic flights. Flights on the Istanbul - Ankara route alone operate more than 100 times a week.

Majority international flights The carrier operates from Ataturk Airport in Istanbul.

IN Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.

Turkish Airlines planes can be used to reach CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.

Transatlantic flight with Turkish Airlines

Using the services of Turkish Airlines, you can fly across the Atlantic to North America(US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and in South America(Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).

Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.

Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.

The airline operates regular flights to cities of the Russian Federation: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort of Antalya.

Airplanes of Turkish Airlines

As of July 2018, Turkish Airlines' fleet consists of 310 aircraft, with another 216 aircraft on order (they will join the company's fleet between 2018 and 2023). The entire fleet of Turkish Airlines aircraft is represented by aircraft of the world famous and reliable Airbus and Boeing brands:

Airbus. Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. The A321neo (91 aircraft) and A350-900 (25 aircraft) models have been ordered.
Boeing. Models: 737-700, 737-800, 737-900ER, 777-300ER. The 737MAX8 (65 aircraft) and 737MAX9 (10 aircraft), as well as the 787-9 (25 aircraft) have been ordered.

Schemes of the aircraft cabins of the Turkish Airlines carrier can be viewed on the official website of the airline in Russian. And in the publications of our portal you can get acquainted with the placement of seats and the best places on board aircraft and Turkish Airlines, which often operate flights to Russian cities.

Boeing 737-800 Turkish Airlines

Classes of service

Turkish Airlines offers passengers 2 classes of service:

Economy class. The seat backs recline 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. For entertainment, 350 video programs and 600 music discs are available.
Business Class. The chairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, and a reading lamp. Meals on board are served in porcelain, the menu changes weekly and features gourmet dishes that have won the Skytrax Award for Best Flight Catering in Europe. At the airport, business passengers check in at a separate counter, board the plane last, and leave early. Increased baggage allowances are also provided.

In different airline aircraft models, as well as depending on the main flight route of the airliner, the placement of the “economy” and “business” cabins differs. Find out in advance information about the cabin layout of the aircraft you plan to fly in order to choose the best seats for a comfortable flight with Turkish Airlines.

Flight rules for passengers

On international flights of Turkish Airlines, the carriage rules luggage and hand luggage depend on the route direction and flight distance.

Most often, economy class passengers can carry baggage weighing up to 20 kg and hand luggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces of no more than 8 kg each.

The maximum permissible dimensions of luggage are 158 cm in total dimensions, weight - 32 kg; for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).

Can be transported in luggage sports equipment. On domestic flights 1 set of equipment for many sports (kayaking, golf) can be carried completely free of charge. Special tariffs established by the air carrier for the transportation of sports equipment to international flights, range from 30 to 60 euros. More information about the conditions for transporting equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.

Pregnant women from 28 to 35 weeks before the flight, a medical certificate is presented stating that there are no contraindications to flights, and women from the 36th week of pregnancy are not allowed on board the plane.

For flights from small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.

The airline provides a paid service (from 7 to 12 years old) during the flight. You need to order the service and complete the necessary documents for such a child’s flight in advance.

Pets are approved for transportation and travel with Turkish Airlines comfortably and safely. Cats, dogs and some birds in cages are allowed into the aircraft cabin, provided that none of the flight passengers has provided a medical certificate indicating that they are allergic to the animals being transported. The permissible dimensions of the cage are 23*40*55 cm, and its weight together with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. Due to international air travel regulations, some pets are not allowed on board, please check the list in advance.

The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.

You can find out more about all the nuances of transporting pets on board aircraft.

Miles and Smiles program (Miles&Smiles)

The Turkish Airlines Miles and Smiles program provides many benefits for frequent flyers, from award tickets to free upgrades.

Becoming a member of the program is very simple, you just need to fill out the Miles&Smiles membership form on the Turkish Airlines website. This is done absolutely free.

You can earn points by flying on Turkish Airlines and its partners (other Star Alliance airlines). The number of points will depend on the class of travel. You can also earn points when you spend with your Miles and Smiles card. And the miles accumulated on the Miles&Smiles credit card can be used to pay for tickets and other purchases. You can apply for a credit card on the airline's website.

You can earn miles in the Miles&Smiles program starting from your first trip. It is then possible to use them to obtain the following privileges:

spend your miles on award tickets for domestic and international Turkish Airlines flights for yourself, family and friends;
use your miles for a free upgrade;
accumulate and spend miles with program partners;
Use your miles to make purchases at Shop&Miles.

Turkish Airlines Miles&Smiles Cards

All Miles and Smiles program members receive privileged status and higher-class service: they book flights on the Turkish Airlines website or through the Turkish Airlines mobile app, use the Business class lounges and check-in counter for free (regardless of which class they fly), and enjoy increased free baggage allowance.

For more information about the program cards, see the airline’s official website in the section “How the Miles&Smiles program works.”

Checking in for a Turkish Airlines flight

The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline’s website from a computer, tablet or smartphone, as well as using a mobile application. After completing the procedure on the website, you can send your boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and avoid queuing at the check-in counter. If you check-in online, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours before departure (for international flights).

Online check-in begins 24 hours and ends 90 minutes before departure.

You can check in as usual at the airport. In this case, you should arrive early and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).

Some airports have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosks. To do this, you must do one of the following:

insert your Miles&Smiles member card or bank card into the reader;
enter the electronic ticket number;
Dial the reservation code (PNR).

Self-check-in begins 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. The self-service kiosks allow up to 8 people to register simultaneously with the same reservation code (PNR).

After printing their boarding pass at the self-service kiosk, passengers without luggage can proceed directly to the boarding gate. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.

Always time yourself correctly - after checking in at the counter or self-service kiosk, you must be at the gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers will not be allowed to board the flight.

Turkish Airlines website

Turkish Airlines has a convenient and very informative official website; most of the information is translated into Russian, but there are also sections available only in English.

The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat, order services on board (special meals, accompanying minor children, transportation of animals, etc.). Using the company's website, passengers can use bonus program points, book hotels and rent a car.

Check-in for flights

Dear passengers! Passage to areas of domestic and international airlines is only possible if the passenger has a boarding pass (in paper or electronic form).

Passenger check-in is carried out on the second floor of the terminal and automatically ends 40 minutes before the flight departure time indicated on the ticket (for flights of Turkish airlines, flydubai and FlyOne - 60 minutes). Check-in start time depends on the airline, but no later than two hours before departure.

Please don't be late for registration! Employees at the check-in counters do not have the technical ability to reopen registration after it has ended.

All passengers must check in for their flight before departure and, in addition to their existing air ticket, receive a boarding pass.

A paper boarding pass can be printed in advance on any printer, and can also be obtained before check-in for your flight at the check-in counters for your flight or printed on the REPRINT devices located in front of the entrance to the domestic departures area, opposite check-in sections 61 and 80 ( Utair and other airlines) and opposite the 85th check-in section (“Russia”). Turkish airlines passengers can use the airline's self-check-in kiosks.

Transfer/transit passengers arriving and departing on domestic routes can also print a paper boarding pass by contacting the transfer/transit check-in counter.

If you need to get a mark (stamp) about passing special control on a paper boarding pass, you will need to have a printed boarding pass with you and, if necessary, request a mark (stamp) from the aviation security officer at the special control counter. Please note that it is possible to obtain a mark (stamp) on a paper boarding pass at the airport of departure only during pre-flight procedures. Once a flight has completed, all requests for flight confirmation must be directed to the carrier (airline).

Certain flight routes may have special conditions for online check-in. Please check them on the airlines' websites or help desks.

Possible registration methods

on the website of the airline you are flying with. Check-in available for airline flights:

on the airline's website which you are flying. Check-in available for airline flights:

(online check-in for flights to countries with visa requirements is temporarily unavailable)

from a mobile device. Check-in available for airline flights:
- Turkish airlines via mobile application for iOS or Android
- "UTair" (UTair) through a mobile application for iOS or Android
at self-service kiosks in airport terminals (check-in for flights of Turkish Airlines and UTair is available);

at check-in and baggage drop-off counters in airport terminals. Please check the check-in counter numbers directly for your flight in the online board on our website or on the information boards in the airport terminal.

Pre-flight inspection areas

Pre-flight inspection areas, customs and passport control, boarding passages are located on the same floor in the back of the hall.

After passing through pre-flight and passport control, passengers are offered spacious and comfortable boarding gallery waiting rooms, shops, food outlets and other service organizations that will not allow you to get bored while waiting to board your flight.

Boarding gates:

Gates 8/8A-17/17A: domestic flights, left half of the boarding gallery, passage from the left side of the hall;
Gates 22/22A–31/31A: international flights, right half of the boarding gallery, access through customs and passport control from the center of the hall.

Passengers on domestic Russian flights can use the business lounge “UTG Travel Club, Prokofiev Hall”, located in the boarding gallery of domestic Russian lines.

Business class passengers and members of Turkish Airlines loyalty programs are served in the branded CIP Lounge "Istanbul - Moscow", located in the boarding gallery of international lines.

Dear passengers! For any questions regarding violations of the legislation of the Russian Federation, please contact the Moscow Transport Prosecutor's Office.

We wish you a safe journey!

Turkish Airlines(Turkish Airlines) is the national carrier of Turkey. The company's headquarters is located in Istanbul, where its main hub airport, the international one, is also located. The airline's additional hubs are Ankara and Istanbul.

Initiative of the Turkish Ministry of Defense

The airline's history began in May 1933, when the country's Ministry of Defense established an air transportation management department called the State Airways Administration. At the time of its creation, the company's fleet included only 5 aircraft with a total number of seats equal to 19, and the number of employees did not exceed 24 (7 pilots, 8 mechanics, 8 office workers and 1 radio operator). Initially, the Turkish State Airlines Authority carried passengers between three cities: Ankara, Eskisehir and Istanbul. In 1938, the airline became part of the Ministry of Transport.

More planes - more destinations

Over the next few years, Turkish Airlines expanded its fleet and flight geography. So, by 1945, the company’s fleet already included 52 aircraft, and the number of destinations increased from 3 to 19. However, at that time these were only domestic flights. The first international flight took place in 1947. It was a flight from Ankara to Athens via Istanbul.

Modern name

Since its founding, the Turkish air carrier has been renamed more than once. It received its modern name - Turkish Airlines - in 1955. The following year, a major reorganization took place, resulting in the airline receiving corporate status.

New horizons for Turkish Airlines

The 1960s and 70s became a period of rapid development for Turkish Airlines. This was greatly facilitated by the transition to jet engines, which marked a new era in civil aviation. During this period, Turkish Airlines intensively expanded its fleet, acquiring the most modern airliners, and continued to increase the number of destinations served. With the acquisition of new long-haul airliners in the 1980s, the possibility of transatlantic flights opened up. In 1988, flights to New York appeared in the airline's route network.

Keep up with the times

In subsequent years, the airline responded sensitively to all changes and trends in the economy, society, and the world of new technologies. This is evidenced, for example, by the privatization policy launched by the government in 1990, when the first 5% of the company's shares were sold. Subsequently, the state parted with a total of 51% of the carrier's shares, which went into private ownership. In the early 2000s, keeping up with the times, Turkish Airlines introduced the sale of electronic tickets and online check-in for flights. The global economic crisis of 2008 prompted the company's management to decide to join the international aviation alliance, of which Turkish Airlines became a member in the same year. Particular attention began to be paid to flight safety. For this purpose, a set of measures was developed that include not only pre-flight preparation and monitoring the technical condition of airliners, but also care for the health of pilots and flight attendants.

For the high quality of service, safety and impeccable work of its employees, Turkish Airlines was recognized as the best airline in Europe for several years in a row (from 2011 to 2016).