Charter flight schedule. Pegasus Fly charters: schedule, online check-in, flights Pegasus Fly departure board

Here you will find information on how to check whether your application is booked and confirmed with Pegasus Touristik. And also how to check whether the application has been paid for by the agency?

When you purchase a tour from an agency, your tour is entered into the tour operator’s booking system in the form of an application. The standard application (tourist package) usually includes round-trip air travel, accommodation in a selected hotel with a selected type of food, group transfer (bus or car) along the airport-hotel-airport route, and medical insurance.

Each application has its own number. Knowing this number, you can check the status of your application.

In order to check your application with the tour operator Pegas Touristik, you need to go to the website pegast.ru , and press the button "Personal Area" in the upper right corner:

or a button "Check your tour":

In the window that opens, type application number(you must first check this with your tourism specialist), enter last name and first name one of the tourists with Latin letters(as in a foreign passport). Next, press the button "Find":

If, after entering the application number, surname and first name of tourists in Latin, the site displays the message “Application not found,” it means that the application was either canceled (canceled) or was not entered into the system at all.

If all data is entered correctly, a window with your application will open:

In the window that opens you will see the following information:

1) Application number, date the agency entered the application into the tour operator’s system, application status.

Application status "Reservation" means that not all components of the tour are confirmed by the tour operator, i.e. either the hotel or airline has not yet responded to the tour operator as to whether they have availability for the requested dates. Confirmation of a hotel reservation, depending on the country, can take from several hours to several days.

Application status "Confirmed" means that your tour is fully confirmed by the tour operator.

2) Below – the name of the tour (usually the city of arrival is indicated here), tour dates, readiness status documents for the tour, status of payment of the application by the agency to the tour operator.

3) In the “Description” section, the number of your round trip flight, the time and city of departure and arrival, the flight class (economy / comfort / business), and the permissible free baggage allowance in kg per person are indicated.

Next - the name of the hotel, dates of stay, type of room, type of food. After that, information on the booked transfer and its dates are indicated. The last thing is information on the booked medical insurance on the tour.

This section may also contain information on extended health insurance, travel insurance and visa.

4) The last section contains information on tourists. Here you need to check the correctness of the specified gender (MR - male, MS - female), the correct spelling of your last name, first name, date of birth, number and validity period of your international passport.

p.s.: the tourist data used is fictitious and is for demonstration purposes only.

Additional useful services:

You can rent a bike (scooter, motorcycle) at the service ;

Rent a car , or in

You can order a universal SIM card for travelers at ;

I recommend taking out additional insurance (including for riding bikes :))) at any of the services

The airline has several tariffs that differ in baggage allowance, conditions for ticket exchange and refund, and other parameters. The cheaper the tariff, the stricter the conditions for exchange and return. If you are sick and can confirm this with a medical document, you can usually return your ticket regardless of the fare.

Hand luggage

At all fares, a passenger has the right to carry hand luggage weighing no more than 5 kg in the aircraft cabin free of charge. The dimensions of hand luggage should not exceed 55x40x20 cm. According to the airline's rules, infants (children from 0 to 2 years old) who do not occupy a separate seat are not allowed hand luggage.

Baggage

For the Light fare, baggage is not included in the ticket price, for the Economy Optimum fare - 1 piece of luggage weighing up to 15 kg, for the Economy Premium fare - 1 piece weighing no more than 20 kg. The dimensions of luggage must not exceed 203 cm in the sum of three dimensions.

The free baggage allowance for a child under 2 years old who does not occupy a separate seat is 10 kg for all fares except “Light”. The dimensions of children's luggage should not exceed 115 cm in the sum of 3 dimensions.

For the autumn-winter and spring periods of transportation, in addition to the free baggage allowance, an additional piece of luggage is provided, consisting of one set of ski or snowboard equipment with a total weight of up to 20 kg.

Excess baggage

If the number of pieces, dimensions or weight of baggage exceeds the airline's standards, then an additional payment will be required for its transportation. Additional pieces of luggage are subject to payment. The first additional seat will cost 2,000 rubles, subsequent seats will cost 6,000 rubles each on domestic flights. On international flights, the surcharge ranges from 35 to 100 euros.

If the baggage weight is more than the norm, but less than 32, then the additional payment is 2000 rubles on domestic flights. If the weight of luggage is more than 32 kg, but less than 50, then the additional payment is 6,000 rubles on domestic flights. The overweight surcharge on international flights is charged in euros and ranges from 25 to 120 euros.

If the baggage dimensions are exceeded, the additional payment will be 6,000 rubles on domestic flights or from 70 to 120 euros on international flights. On some international flights, surcharges are accepted in dollars.

Transportation of animals

The transportation of animals must be agreed upon with the airline no later than 24 hours before flight departure. Transportation is possible both in the cabin and in the luggage compartment of the aircraft. If the animal together with the container weighs less than 8 kg, it can be transported in the cabin. The dimensions of the container (cage) should not exceed 20×60×35 cm. The transportation service is paid. On one plane it is possible to transport 4 containers (cages) with animals of the same (non-antagonistic) species (cats), or no more than 2 each of antagonistic ones (cat and dog).

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Tour calculation

How to calculate the cost of a tour for foreign citizens?

Franchising

Saint Petersburg. Metro stations that do not yet have offices assigned to them

Working with an application

Upon recovery, actual expenses incurred for non-payment
How do I change dates and hotels for the next flight?

Application confirmation Miscellaneous

Which host company? What sign do they greet tourists with?
How to check-in online for a Nord Wind and Turkish airlines flight?
Is it possible to deduct health insurance from the package if tourists have their own insurance?
Frequently asked questions, the answers to which must be clarified individually each time
Is it possible to return bonuses if a manager moves to work from one company to another?
Is it possible to pay for tickets for the Aviator project by bank transfer?
If passengers want to receive documents earlier than the deadline specified in the issuance schedule
What if flight documents are not printed in your personal account?

Procedure for concluding an agreement
Answer: To start cooperation, you need to go to our website http://site/agency/cooperation in the section For Agents - For Agencies - Cooperation and submit an application to renew the contract (if you have already collaborated with us before) or a new application. Next, you need to fill out a form with your details and upload scanned documents to your application. Your application will be assigned a unique key. This unique key and a direct link will be immediately sent to your email address, where you can see the status of the application. The "Rejected" status will mean that you need to correct the information or upload the necessary documents - this will be stated in the note to the application after the application is processed by the manager. The status “under consideration” means that your application is being reviewed by our manager. The “accepted” status means that your application has been approved and the contract has been sent by email. Next, you need to print out the agreement in two copies, put a stamp and signatures and send it to our office at the address: St. Petersburg, st. Pushkinskaya 10, lit. Ah, pom. 50N, index 191040. Only after we receive the original contract, you will be able to register on the website http://site/agency/online/registration, and you will receive a login and password for booking by email (specified in the contract). If you have already collaborated with us, your login and password will remain the same, and access to your reservation will be restored.
registration on the site
Answer: Registration on the site. Go to the Agencies section Personal account Registration, select the city in which your agency is located, indicate the phone number of your agency (without city code for Moscow, with code for other cities, without 8 (intercity access code), spaces, dashes. Make sure If your agency name and email address are correct, enter your login and click “Get password”. The data will be sent to the email address specified in the contract.
Payment Methods
Answer: Information on payment methods is located in the “For agencies” section “Invoice, payment” "Accounting documents". Must select "Payment method" And “Yur. face", to which payment must be made. The first tab of the loaded information is dedicated to the selected payment type. Payment for tours is made in rubles according to the internal rate of the Tour Operator on the day of payment.
Payment period
Answer: Payment terms can be found in the section: “For agencies” "Invoice, payment" « Payment terms»
You can see the deadlines and the amount of prepayment and full payment of a specific application in your personal account after the application status changes to “Available for payment”.
Upon return
Answer: A list of documents, samples of return applications, an email address for sending can be found on the website in the section “For agencies” “Invoice, payment” “ Accounting documents».
You must select " Payment method" And " Legal face" to whom the payment was made. The second tab of the loaded information is dedicated to refunds for the selected payment type.
Agent's report
Answer: The agent's report is available for printing from the Personal Account, subject to the existence of a valid Agency Agreement with the Tour Operator. The report is generated and uploaded monthly to your Personal Account in the “ Directory of applications" The report includes requests that are fully paid, regardless of the departure date.
Additional payments
Answer: This information can be seen on the website in the section FOR AGENTS Cooperation Additional payments.
Information on the cost of business class can also be found in the tour search.
Visa: deadlines, documents
Answer
Deadlines for submitting documents
Answer: This information can be viewed on our website in the country section. Visa is required region (St. Petersburg), because The consulates of Moscow and St. Petersburg have different requirements.
Sending documents to Moscow
Answer: The cost is indicated on the website in the section for each country (from St. Petersburg 15 euros, or 25 dollars, depending on the country’s currency).
Does a citizen of another country need a visa?
Answer: If this is a visa country, then it is necessary.
If the country is visa-free for citizens of the Russian Federation, then the information is on the website, for example, Turkey Visa obtaining a visa - there is a table there, in the first column of which the countries are listed, you find the one you need, all the necessary information is indicated there.
Filling out the form
Answer: Samples of the application form can be viewed on the website in the section of each country Visas Region (required, because in Moscow and St. Petersburg the consulates have different requirements), or Agents on the right on the VISA website, and there is detailed information there.
Passport validity period
Answer: This information can be viewed on our website in the Country Visa section or Visa Agents can calculate the validity period of your passport.
By excursion
Answer: Information can be found on the website in the section for each country.
Calculation of a non-standard tour
Answer: On the Agents website on the right side there is a link to calculate a non-standard tour; by clicking on the link you will receive detailed instructions.
Calculation of a tour with an infant
Answer: In the application on the booking sheet, check the “add infant” box and enter your passport details.
Upon recovery, actual expenses incurred for non-payment
Answer: To restore the application, the agency pays the actual expenses incurred, then sends a letter on company letterhead to restore the application and guarantee payment. The application is reinstated, minus the agent's 1% discount.
Remove visas from application
Answer:
1. When booking an application in the booking sheet under the full name of each tourist, select the item “own visa”
2. If the application has already been submitted, send a letter on letterhead by email
By automatic cancellation of the application
Answer: If the application payment deadlines are not met, the system will automatically cancel it.
Making changes to the application and rebooking
Answer: First, changes are agreed upon with the office by email. mail, then a letter is sent on company letterhead about the changes.
How to add additional insurance
Answer: When booking an application in the booking sheet, go to the “add insurance” link.
If the application has already been submitted, then by letter on company letterhead in the letter.
Upon confirmation of the application
Answer: The status of the application can be checked in your personal account or in the window at the top of the main page “Check the status of the application by number”. The “Available for payment” status is equivalent to the “confirmed” status.
Not confirmed for a long time
Answer: If the application is not confirmed for more than 48 hours, please send an email requesting confirmation.
Note in the hotel application
Answer:
1. You can add some notes yourself when booking in the section: notes to the application.
2. If the required note is not in the list, you can send a letter on letterhead by email.
3. If the application has already been submitted, then all comments should be sent by email.
Actual expenses incurred (cancellation of application)
Answer: The actual costs incurred when canceling a tour can be viewed on the website in the section: For agencies Cooperation " Actual expenses incurred».
By franchising
Answer: On the main page for Agents, the Franchising section. There is complete information about joining our network.
By insurance
Answer: The description of insurance can be read on the website Agents for Insurance Agencies or in the section for each country.
Roulette system
Answer: Roulette (Roulette) is a system in which several hotels of the same category and cost are offered in a certain price offer without specifying its name. For example, when booking Roulette 5* AI hotels, we GUARANTEE that your tourists will be accommodated in one of the 5* hotels with “AI” food type. For the Roulette system, we have selected hotels with the same level of service and price.
Is it possible to buy a ticket for a charter flight?
Answer: Air tickets can be booked no more than 1 week before departure and only upon payment. You need to go to the office, book a ticket and receive an invoice from the accounting department for payment.
Which host company? What sign do they greet tourists with?
Answer: In all directions, tourists are greeted with a “PEGAS Touristik” sign.
How to check seat availability on a flight?
Answer: In order to clarify the number of seats on a flight, you need to go to the Agents Country section Availability of seats on flights. If there are less than 10 seats left on the flight, the system will show their exact number.
Where can I find out the departure time for a charter flight?
Answer: Departure time is always displayed in the section For agents For agencies Changes by flight, as well as all changes are made to the application. In emergency situations, when the time changes on the day of departure, we call agencies and inform via written mailing.
How can I find out the cost of the fuel surcharge?
Answer: In order to find out the surcharge for the fuel surcharge, you need to hover the cursor over the required direction, select the surcharge section: For agents For agencies Direction of Surcharge. If the line “surcharge for air travel” is missing, then there is no fuel surcharge for this route.
How can I find out the availability of business class seats and the cost?
Answer: Business class availability is displayed in the tour search in the far right column. The cost of additional payment per person there/back is also indicated (Personal account Search for a tour).
How to check-in online for a Nord Wind and Turkish airlines flight?
Answer: On-line check-in is not possible for charter flights of these airlines.
How to calculate the cost of a tour for foreign citizens?
Answer A: Before booking a tour for foreign citizens, you must send a written request to clarify the cost.
Is it possible to remove the “visa risk” service from the application?
Answer: This service can be removed from the application if tourists apply for a visa on their own. To do this, you need to send a letter by email: on letterhead.
Is it necessary to provide copies of visas if tourists have issued visas?
Answer: If, according to the application, all tourists have their own visas, then it is not necessary to provide copies. If in one application one tourist has his own visa, and the second requires a visa for a tour, you must provide a copy of the second tourist’s visa with the package of documents.
How to calculate the cost of an individual transfer?
Answer: In order to find out the cost of an individual transfer, you need to go to the section Agents For agencies Country VIP services Individual and VIP transfers.
Is it possible to deduct health insurance from the package if tourists have their own insurance?
Answer: This service is not deducted from the package tour.
Frequently asked questions, the answers to which must be clarified individually each time
Answer:
- Check the passage of the letter.
- What are the replacement hotels for an unconfirmed request?
- How to calculate early check-in and late check-out?
How do I change dates and hotels for the next flight?
Answer: You must submit your request on your organization's letterhead and include your rebooking or hotel dates.
What does the “not confirmed” status mean?
Answer: The “not confirmed” status means that the hotel is in stop sale, but the ticket reservation is retained by your application.
How to book late check-out or early check-in?
Answer: Booking is possible provided that the hotel is not on stop sale. To do this, you need to calculate the cost of a night’s stay at the hotel through the calculation of a non-standard tour and send a request to the reservation department to add an additional service. If the cost of a night at a hotel cannot be calculated, you must send a request by email.
How to get a bonus password?
Answer: In the section for Agents For agencies Bonus 2013-2014 there are instructions for obtaining a login and password.
Is it possible to return bonuses if a manager moves to work from one company to another?
Answer: Yes, to do this, you need to write a free-form application on the letterhead of the new organization with a request to transfer bonuses from the previous login to the current one (Having previously received a new bonus login/password and indicating the previous one). The letter must be certified by the signature of the director and the seal of the organization and sent to the post office: .
How can I use bonuses?
Answer: Detailed information about options for using bonuses is in the section: For agents For agencies Bonus 2013-2014.
How to register for seminars?
Answer: In order to take part in the seminar, you need to send an application for participation by following the link

Pegas Fly (legal name of Ikar Airlines LLC) is a Russian airline based at Yemelyanovo Airport in Krasnoyarsk and providing regular long-haul passenger services. The airline has a Khabarovsk branch. The airline was founded in 1992 in Magadan. In 2013, the airline was purchased from previous owners and transferred to Krasnoyarsk on April 16, 2013, permission was received to operate international flights, new types of aircraft were introduced and the airline began operating charter passenger flights. Since April 2015, the airline has been operating regular flights from ten Russian cities. provided a program of regular flights from six Russian cities in the winter to Sochi and Simferopol. The airline operates regular flights Moscow - St. Petersburg, Moscow-Kazan, Moscow - Krasnoyarsk, Moscow - Magadan, Moscow - Khabarovsk, Moscow - Blagoveshchensk, Sochi - Simferopol, St. Petersburg - Simferopol. Since April 2016, the airline has been operating regular flights from fourteen Russian cities to Simferopol and thirteen to Sochi. It provides charter flights on request to Bangkok, Barcelona, Burgas, Cam Ranh, Krabi, Larnaca, Heraklion, Palma de Mallorca , Phuket, Phu Quoc, Tenerife South, Ho Chi Minh City, Monastir, Djerba and other cities. The airline's fleet also included four Boeing 757-200 aircraft, three Boeing 767-300 aircraft, and four Boeing 767-300 aircraft painted in the airline's signature livery.