Natalie tours tour operator early booking. Natalie tours on the barricade
So, let's start with the main thing: we will never fly with Natalie Tours again and we will save all our friends. This tour operator is the only thing that ruined our honeymoon trip 08/16/14-08/31/14 to Thailand (Pattaya), and completely. We took a 4* hotel, but luck. Upon arrival, the same 6 tourists, including us, were accommodated in a 3* hotel. We were a little upset, but decided to enjoy what we had. The rest of the tourists spent the whole day in negotiations with Natalie Tours on relocation to a hotel of the appropriate category. The next morning we came to a meeting with the guide Vadim and heard “in 15 minutes we are leaving for another hotel” - we were automatically moved with everyone else, without notifying us about it. To our question, “What would have happened if we hadn’t come now?”, Vadim logically answered, “But you came.” As a result, we lost exactly two days, spending them on suitcases. We (already all six tourists) turned to Vadim with a request to at least somehow apologize from the tour operator and compensate for 2 lost days. Vadim said that Natalie Tours are ready to give us a tour to the zoo worth 400 Baht in exchange for receipts that we have no claims against Natalie Tours. Quite suspicious, isn't it? No apologies/regrets were even verbally expressed. The company representative completely refused to give any contacts of his colleagues both in Thailand and in Moscow - “no one will do anything for you anyway.” Vadim’s tone and behavior horrified everyone - he used obscene words, was rude, and was insolent, waving his keychain with boxing gloves in front of us in a “bull” pose. When it became obvious to everyone that this was not only a violation of business etiquette and human treatment in general, but also smacked of lawlessness, we took out a camera. Vadim changed his tone and face even more: “I’ll break it for you now, put it away!” And then the curtain: “Russians don’t touch Russians in Thailand, but the Thais will do anything for my small fee.” Don't you think this is overkill? Realizing that there was no point in continuing the conversation with the representative of Natalie Tours in an intelligent shirt, we left to improve our vacation for the better. Of course, we did not sign any papers. This is where our communication with Vadim, thank God, ended. The holiday itself was good. On the eve of departure, on August 30, flight information should have appeared. But, of course, Natalie Tours is above this. Fortunately, we have the Internet and we found out when our flight was, but the question of transfer remained. Six poor tourists had already managed to unite and they had to call Vadim again. He responded with a standard refusal, saying that we need to call some Vera (wow, at least now he gave the contact of a colleague). It took three or more hours to reach Vera. Of course, Vera was completely out of the loop, and if it weren’t for our call, no one would have even picked us up from the hotel. In the end, we left safely. The End.
Spain
Now tour operator Natalie Tours covers almost any destination, any country and resort. However, the main emphasis was initially placed on tours to Spain. It was the organization of travel to this country that made the tour operator famous throughout Russia. Thus, in 1996, tours to Spain occupied approximately 50% of the tourism market. In addition, in 2009 the company offered an “Adults and Children” tour. Statistics show that in the summer of 2009 it was the most popular tour that was present on the market. “Adults and Children” tours to the following countries were also offered: Türkiye, Greece and Cyprus. The game program for young travelers is based on a pirate theme, and for the youngest clients (up to 5 years old) games featuring the characters of the popular Russian animated series “Luntik” are offered.
Almost any tour to Spain or another country can be considered conceptual and individual: it is precisely these qualities and features that the company has become famous on the market.
Search for a tour from Natalie Tours
Today, many people search for a tour via the Internet. With the advent of the World Wide Web, searching for a tour has become much easier: there is no need to even leave the house, you can choose the best option while sitting comfortably in front of your computer. Regardless of which direction you decide to travel, rest assured that the travel agency Natalie Tour will definitely be able to find you the best option. Statistics show that the company serves up to 120,000 people annually, has numerous positive reviews, letters of gratitude and awards. An important advantage of a tour operator is the speed of work: Turkey, Egypt or another tour will be booked on a date and time convenient for you.
Hotels
Natalie Tour cooperates with the best hotels around the world. For example, the “Italy” tour offer is an opportunity to stay in one of the 500 prestigious hotels with which the company has been cooperating for many years. Every year the number of hotels with which the tour operator has partnerships is only growing. Currently, offices in Moscow and other cities offer a choice of hotels from economy class to luxury, thereby offering vacations for every taste and income. This means that tours to Egypt, Turkey, Spain and Italy will always offer vacationers the best living conditions, prompt selection of the right hotel and a high level of service.
There is a travel agency in almost every city in Russia. In Moscow and St. Petersburg, Natalie Tours has a number of representative offices where you can purchase tours on favorable terms. In addition, representatives of the tour operator are present in almost all cities. Thus, in case of an unforeseen situation, you can always receive qualified advice and assistance. It is enough to use the services of a travel agency once or visit the official website of Natalie Tours to understand that the rave reviews about the company fully correspond to the actual level of service and maintenance.
Natalie Tours company was founded in 1992. The main direction of its activity has always been the organization of tourist trips. This operator has an impeccable reputation throughout the Russian market, strengthening its position every year.
Range of services
It’s worth noting right away that Natalie Tours is a multidisciplinary company. Basically, its specialization is mass recreation, and most importantly, taking into account the individual needs of everyone. In terms of the number of tourists safely sent to Europe, Natalie Tours is among the leaders.
The range of offers of this tour operator is not just wide, it is constantly growing. It offers assistance in visiting countries where uniform service quality standards apply and where the best hotels are located. Moreover, all this has been tested and confirmed by qualified employees of Natalie Tours. It is important that in all these countries, all staff and management are focused, among other things, on Russian tourists. Insurance for travelers during the tour is provided by a reputable insurance company called Ingosstrakh, with which Natalie Tours has been cooperating for many years.
As for tourist destinations, Natalie Tours clients are offered assistance in organizing comfortable and safe trips in such directions as:
- Portugal and .
Natalie Tours will also help everyone who dreams of visiting, taking a sea cruise or going to Switzerland, Germany, Malta and Singapore.
In addition to organizing turnkey tours, the company offers a service for booking airline tickets, hotel rooms and other services around the world. This is relevant for those who want to organize an individual trip, even if it is planned to be non-standard. By the way, Natalie Tours also has a department whose main purpose is to serve corporate clients. Many large companies have already used the high-quality services of the business tourism department.
Additional Information
Natalie Tours does everything possible on its part to provide its clients with a high-quality holiday that meets current standards at prices that are affordable to them. Due to this, the company from year to year strengthens its position as a leader in the Russian market of tourism services. At one time, the operator launched its own franchising project, and today about 90 travel agencies operate under the Natalie Tours brand.
Always on sale - last minute tours from Natalie Tours!
The history of the tour operator "Natalie Tours" began in April 1992. Since then, the sales volumes of this tour operator have been constantly growing. Last year its turnover reached $650 million, the company served 480 thousand people. The company is constantly developing new directions. Thus, the Dominican Republic became a new winter destination for 2008, and Greece became a summer destination.
"Natalie Tours" is a tour operator that specializes in mass recreation. Tours are offered in the following directions - Spain, Cyprus, Greece, Italy, Thailand, Turkey, Andorra, Dominican Republic, UAE and sea cruises. For corporate clients there is a special department - MICE (department of business tourism.
Natalie tours promotes mass tourism, without forgetting the individual needs of each vacationer. Contributing to the development of a civilized market of Russian tourist services, providing international-level recreation at affordable prices is the company’s mission.
Conceptual tours from"NatalieTours": “Adults and Children”, “Kaledoscope”, “Combi”, “Discovery”, “City Break” and others. The company's central and several retail offices are located in Moscow. Official representative offices are located in Yekaterinburg, Samara, St. Petersburg and Minsk. The travel agency's own distribution network covers almost all major cities of Russia and the CIS countries, with a total of more than 2,000 offices selling the company's tours.
The history of the development and recognition of this tour operator can be traced through numerous awards, a small part of which are listed below.
2006. Gold award in the “Services and Services” category of the internationally recognized National Competition “BRAND OF THE YEAR/EFFIE 2006”, which is licensed by the American Marketing Association and is part of the international system. The Officer's Cross of the Order of the King of Spain "For Civil Merit" highly appreciates the personal contribution of the company's director, Natalia Vorobyova, to strengthening tourism ties between Russia and Spain.
2007 Award from the SKAL club as the best foreign tour operator in Andorra 2006-2007 (winter season).
2008 The highest award of the annual travel award “Star of Travel.Ru”. Diploma for active contribution to the promotion and development of tourist destinations in Italy from the ENIT representative office. Diploma of the best sales agency in Eastern Europe from the cruise company Costa Cruises.
"Natalie Tour" offers several tariff options: standard (direct flight, transfer, hotel accommodation, insurance), standard without transfer, hotel only, as well as last-minute trips and themed tours, which include excursions, beach holidays, spa treatments, sea cruises, game programs for children. Additionally, you can order a car rental, a personal escort during the transfer, a visa, travel insurance, flowers, sweets, drinks in the room and much more.
The Greek destination includes regions such as Attica, Athens, Corfu, Kos, Crete, Loutraki, Rhodes, Thessaloniki and Evia. Tours to Turkey cover the Mediterranean and Aegean coasts, Istanbul. In Cyprus you can visit Ayia Napa, Larnaca, Limassol, Paphos, Protaras. Almost every corner of Spain and Italy is available to clients of the travel agency. If you decide to visit the UAE, you can stay in Abu Dhabi, Ajaman, Dubai, Khorfakkan, Ras Al Khaimah, Um Al Quwain, Fujairah and Sharjah. Interesting tours include Singapore (including Sentosa), the French Riviera, Hurghada and Sharm el-Sheikh in Egypt, Val Nord and Gran Valira in Andorra, Punta Canna in the Dominican Republic, and Cuba. The Thailand direction is well developed.
For most tours, a full range of additional services is available. At the ordering stage, you can choose hotels from budget to luxury. Employees of travel company representative offices in resort towns will help you create an excursion route and provide the necessary advice if unforeseen circumstances arise. Tourists who contact this tour operator can count on the highest level of service and a memorable vacation. Considering the popularity of the company, it’s worth booking the deals you like a couple of months in advance, otherwise you may simply not make it in time.
The first time (and the last) we took a tour to Turkey from Natalie Tours. Yes, with a small letter. I booked the hotel "Sural resort" in March for July. The hotel is large, "luxurious", as it is presented in the description. And, what is important for me, there are water slides, well, I like them! Upon arrival at the “resort” there is no... Read more
2017-07-30 15:13:59
We recently returned from Thailand. In this direction, and in general with this operator, we fell for the first and last time. I can only give a three for the hotel, although the hotel itself has nothing to do with this, alas. It’s not even a matter of the delay of charters - I understand that this is a normal thing, but here’s question No. 1 - guys, what’s going on with the transfer?! Why are they so dirty...
Tours by tour operator Natalie Tours. Toursin Northern and Southern Butovo, search for a tour, last minute tours from Moscow.
Special tour operator offers only for the SLETAT.RU travel agency network
"Natalie Tours" is a diversified tour operator company specializing in mass recreation, but taking into account the individual needs of each vacationer. Our company has been repeatedly recognized as a leader in sending Russian tourists to Europe.
We offer our clients a wide and constantly growing range of offers, our own full-service host companies in most countries with uniform service quality standards, the best hotels tested by our employees and tourists, where staff and management are focused on the Russian market, as well as insurance coverage from the best insurance company - Ingosstrakh.
We provide comprehensive travel services in the following destinations: Spain, UAE, Greece, Cyprus, Italy, Austria, Turkey, Thailand, Andorra, Cuba, Dominican Republic, Mexico, France, Portugal, Maldives, Mauritius, Seychelles, sea cruises, Switzerland, Germany , Czech Republic, Sri Lanka, Malta, Indonesia and Singapore.
We also provide our clients with an individual tour booking service - a universal assistant for those who want to easily and quickly find and book various services around the world. In 2014, a department was created that deals with the calculation of any non-standard individual requests and their booking, and provides comprehensive support for agencies on these orders.
And most importantly, it is now possible to book tours with flights on regular flights from all regions of Russia and an expanded selection of services offered.
In addition, the company has a department for servicing corporate clients - the business tourism department (MICE), whose clients during this time have become many large companies.
The mission of the Natalie Tours company is to contribute to the development of a civilized market of tourist services in Russia, providing at affordable prices vacations that meet the best international standards, in accordance with the concepts of professional honor.
Strengthening the position of the leader in the outbound tourism market by providing guaranteed high quality service at all stages of the tour and building long-term relationships with clients - tourists of mass destinations who prioritize comfort.
Natalie Tours is known in the market for its unique travel products that attract the attention of a large number of clients. The exclusive tour “Adults and Children” is especially popular; for the 8th summer season it has been offering holidays with children’s animation in resort hotels in Spain, Greece, Cyprus, and Italy. The basis of the tour is game programs in hotel mini-clubs for children 2-5 years old (Zebra club) and 6-12 years old (Pirates club).
